While Microsoft Dynamics 365 has been adopted by many companies for business process automation, it is also frequently chosen for decision-making improvement.
Certainly, automation of repetitive business activities saves more time and energy for staff to focus on creative and complex tasks, which itself contributes to better decision-making. Yet, there are even more ways helping enterprises to achieve this goal.
Better Collaboration for Better Decisions
The fuel empowering Microsoft Dynamics 365 FSCM is the company’s data. The seamless flow of information among all of the entities utilizing it is crucial for the success of an enterprise.
While previously common premises-based ERP systems were already improving data exchange in organizations, the cloud technology of Microsoft Dynamics 365 FSCM made it faster, more accurate and transparent.
The enhanced performance of this ERP platform is possible due to its SaaS technology makes it easy for its users to retrieve and process any necessary entries out of massive databases. Collaboration and communication are increased even more due to the integration between the ERP system and other popular products of Microsoft such as Skype, Excel, SharePoint and Outlook Email or numerous third-party apps.
Although Microsoft Dynamics 365 FSCM makes data transfer agile, the platform ensures the highest security.
Leverage Power of Data
Not only can data make business activities more efficient, but it also can be used as a crucial source of information.
Microsoft Dynamics 365 FSCM is integrated with the Business Intelligence (BI) tools supporting data analytics. BI effectively processes data and arranges it in comprehensive reports. In addition to it, Microsoft is offering Artificial Intelligence assistance that goes beyond traditional statistics. The data of your company can actually teach machine-learning algorithms to find hidden trends. Those can reveal both risks and opportunities for an enterprise and significantly improve decision-making.
These tools can be effective for regular tasks as well. For example, supply chain management can facilitate knowledge about the demand for certain goods and establish effective procurement based on this information.
Customer Experience Studies
No matter what the specialization of an enterprise is, its final goal is to increase one’s competitiveness in the market for generating more profit. This definitely cannot be done without maintaining a proper relationship with customers and attracting even more of them.
The CRM solutions included in Microsoft Dynamics 365 help companies conduct complex studies of their customers and create efficient strategies for strengthening already existing connections and building new relationships.
Microsoft Dynamics 365 helps to analyze historical data, understand customers’ preferences, tendencies and sentiments. At the same time, the ERP system is of great help for arranging and monitoring marketing campaigns as well as exploring their results.
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